Complaint form

Complaint form

Buyer:

Name und Surname      ………………………………………………………………………………….

Address                       ………………………………………………………………………………….

Telephone                   …………………………………………………………………………………

E-mail                         …………………………………………………………………………………

Seller:

VAPE spol. s r.o.

Bílanska 1647/34a, 767 01 Kromeriz, Czech Republic

Identification number:  00543551

Registered in the Commercial Register kept by the Regional Court in Brno, Section C, Insert 1911

Telefon           +420 573 308 148, +420 573 308 141

E-mail             vape@vape.cz

Please, send the complainted goods to the address:

VAPE spol. s r.o., Bilanska 1647/34a, 767 01 Kromeriz, Czech Republic

The complainted goods:

Item number / pcs:        ………………………………………………………………………………

Invoice number:           ………………………………………………………………………………

Order number:     …………………………………………     

Order date (not obligatory):      ……………….………… 

Complaint´s description:

 ..…………………………………………………….……………………

…………………………………………………………………………….

…………………………………………………………………………….

…………………………………………………………………………….

…………………………………………………………………………….

Date: ………………………………………………………

Customer signature: ………………………………………………………

Recommended Action:

Attach a copy of the tax receipt + this form + complete packaging of goods.

All goods should be sent in the original packaging, wrapped in another layer (paper, foil) so that the goods are not damaged during transport.

We do not accept shipments delivered Cash on delivery. The address for delivery or personal delivery of the goods is stated in the header of this form.